TTEC (NASDAQ:TTEC) and Tapinator (OTCMKTS:TAPM) are both small-cap business services companies, but which is the superior investment? We will compare the two businesses based on the strength of their institutional ownership, dividends, risk, earnings, profitability, analyst recommendations and valuation.
Profitability
This table compares TTEC and Tapinator’s net margins, return on equity and return on assets.
| Net Margins | Return on Equity | Return on Assets | |
| TTEC | -1.71% | 20.76% | 6.86% |
| Tapinator | N/A | N/A | N/A |
Dividends
TTEC pays an annual dividend of $0.56 per share and has a dividend yield of 1.7%. Tapinator does not pay a dividend. TTEC pays out 31.1% of its earnings in the form of a dividend. TTEC has raised its dividend for 3 consecutive years.
Insider & Institutional Ownership
25.2% of TTEC shares are held by institutional investors. 69.6% of TTEC shares are held by company insiders. Strong institutional ownership is an indication that large money managers, endowments and hedge funds believe a company is poised for long-term growth.
Analyst Ratings
This is a breakdown of current recommendations for TTEC and Tapinator, as provided by MarketBeat.com.
| Sell Ratings | Hold Ratings | Buy Ratings | Strong Buy Ratings | Rating Score | |
| TTEC | 0 | 0 | 0 | 0 | N/A |
| Tapinator | 0 | 0 | 0 | 0 | N/A |
Volatility & Risk
TTEC has a beta of 0.74, meaning that its share price is 26% less volatile than the S&P 500. Comparatively, Tapinator has a beta of 2.1, meaning that its share price is 110% more volatile than the S&P 500.
Earnings and Valuation
This table compares TTEC and Tapinator’s revenue, earnings per share and valuation.
| Gross Revenue | Price/Sales Ratio | Net Income | Earnings Per Share | Price/Earnings Ratio | |
| TTEC | $1.48 billion | 1.00 | $7.25 million | $1.80 | 17.86 |
| Tapinator | $3.14 million | 1.37 | N/A | N/A | N/A |
TTEC has higher revenue and earnings than Tapinator.
Summary
TTEC beats Tapinator on 7 of the 11 factors compared between the two stocks.
About TTEC
TTEC Holdings, Inc. designs, builds, and operates omni-channel customer experiences. It operates through four segments: Customer Management Services (CMS), Customer Growth Services (CGS), Customer Technology Services (CTS), and Customer Strategy Services (CSS). The CMS segment offers customer experience delivery solutions, which integrate technology with customer experience professionals to optimize the customer experience across various channels and stages of the customer lifecycle from an onshore, offshore, or work-from-home environments. The CGS segment provides technology-enabled sales and marketing solutions, including sales advisory, search engine optimization, digital demand generation, and lead qualification, as well as acquisition sales, growth, and retention services. The CTS segment offers system design consulting, customer experience technology product, and implementation and integration consulting services, as well as manages clients’ cloud and on-premise solutions. The CSS segment provides professional services in customer experience strategy and operations, insights, system and operational process optimization, and culture development and knowledge management. TTEC Holdings, Inc. also offers digital trust and safety, and health services. The company serves clients in the automotive, communication, financial services, government, healthcare, logistics, media and entertainment, retail, technology, transportation, and travel industries. It has operations in the United States, Australia, Belgium, Brazil, Bulgaria, Canada, China, Costa Rica, Germany, Hong Kong, India, Ireland, Lebanon, Macedonia, Mexico, New Zealand, the Philippines, Poland, Singapore, South Africa, Thailand, Turkey, the United Arab Emirates, and the United Kingdom. The company was formerly known as TeleTech Holdings, Inc. and changed its name to TTEC Holdings, Inc. in January 2018. TTEC Holdings, Inc. was founded in 1982 and is headquartered in Englewood, Colorado.
About Tapinator
Tapinator, Inc. develops and publishes mobile games on the iOS, Google Play, and Amazon platforms. Its portfolio includes approximately 300 mobile gaming titles that have approximately 400 million player downloads, including games, such as ROCKY, Video Poker Classic, Solitaire Dash, Dice Mage, and Burn It Down. The company was founded in 2013 and is headquartered in New York, New York.
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