Avoid

How to Avoid Hidden Disasters in Customer Experience Design

Ever have a sneaking suspicion something just isn’t right, but you don’t know how to fix it? Is that happening with your organization’s customer experience design for service delivery? Lately, I’m seeing a lot of good intentions gone awry with customer experience. And a lot of leaders and followers defending the INTENTIONS of the design,

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7 Reasons Why an In-Person Meeting is a Productivity Drag (and how to avoid ’em)

Holding a face-to-face, in-person meeting is quite often unproductive for small businesses. However, workplace collaboration apps are turning that tide by increasing ROI. Small Business Trends interviewed Bhavin Turakhia, CEO and founder of Flock  for a list of 7 ways in-person meetings are a productivity drag and how to solve the problems associated with them.

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9 Common UX Mistakes to Avoid

With today’s competitive mobile app market, it’s more important than ever to stand out and develop a unique brand identity through user experience (UX) design. While most companies recognize the value of mobile app design as the key driver for customer conversion, they often don’t recognize how to use UX design strategically to deliver new

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14 App Designs and Features to Avoid For a Better User Experience

Mobile apps are intended to make people’s lives easier, but some design decisions can get to be too much for day-to-day use. Below, 14 YEC members discuss app functions that companies — and users — should think twice about. Mobile apps can come with a suite of bells and whistles, some of which can be

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These Mistakes Can Tank Your Digital Marketing Efforts (And How To Avoid Them)

These Mistakes Can Tank Your Digital Marketing Efforts (And How To Avoid Them) Your brand’s reputation and revenue rely on the success and longevity of your digital marketing campaign. Among the many mistakes a digital marketer can make, failing to secure digital data at every point has the deepest consequences. Not only can data be

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How Wireless Retailers Can Avoid the Summer Sales Slip

In 2017, retail sales during the summer months decreased nearly 10 percent thanks, in part, to a drop in overall store traffic. Every year, retailers struggle to deal with the chilling loss that accompanies the hot summer months. So, how can wireless retailers beat the heat? Check out these three tips to get you started.

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