Companys

How Providing Interview Feedback Can Help Your Company’s Recruitment

When it comes to providing feedback to candidates are you confident? If so you are one of the lucky few. When it comes to giving feedback a lot of hiring managers fear putting their foot in it due to legalities. Although the thought of giving feedback can send shivers down your spine. It is something […]

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McDonald’s Just Had the Single Worst Day in Its Company’s History. Here’s What Happened

Have you tried the new not-really-a-Dollar Menu at McDonald’s? According to the numbers, you probably haven’t. And that’s hurting McDonald’s, the world’s second-largest restaurant chain, to the tune of billions of dollars. So much so, that McDonald’s just suffered the worst day in its entire history, at least by one metric: the total dollar drop

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Hope Hicks Gives Public Relations a Bad Name. Here’s How to Keep Your Company’s Credibility in Check

Flacks. Spinmeisters. Yes-men (and women). That’s how the outside world perceives public relations professionals. Outgoing White House Communications Hope Hicks did us no favors this week when she admitted in congressional testimony that she’s told “white lies” on behalf of her boss, President Donald Trump. The next day she resigned. But PR isn’t about spin or lies

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Why Your Marketing Campaigns Could Put Your Company’s Digital Security at Risk

Successfully executing a digital marketing campaign will result in a number of benefits for your business, such as: increased brand awareness, higher SERP rankings, increased website traffic and most importantly, sales. But what about the downside of digital marketing? The more you grow your online presence, the more your website becomes a juicy target for

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Why Entrepreneurs Cannot Ignore Their Company’s Brand

“Branding” “Our brand is strong” “Brand equity” “Our brand is admired around the world” These words and phrases make most entrepreneurs and employees roll their eyes. They view brand as an overused term that means very little to the world outside the company. But your brand may be the most valuable asset your company has.

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This Difficult Technique Helps You Understand Your Company’s Critical Next Steps

Sometimes, to achieve  dramatic improvement in a company, I’ll ask the team to do something difficult: consider ways to make the company fail.  That’s right, fail.  We gather in one room, take a look at a problem, then spend an agreed amount of time to work quietly and alone in listing ways to make that problem

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Want to Get the Real Scoop on Your Company’s Customer Service? Go Undercover (Seriously)

Going undercover to shop your own store or business can reveal unique opportunities for improvement. And some of these insights can be key to building customer loyalty and unlocking sales. I first learned about secret shopping, also known as mystery shopping, several years ago when my wife was hired by a major department store to

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