COVID19

Decision Making During The COVID-19 Crisis Requires A Bias Toward People, Not Profit

Decision Making During The COVID-19 Crisis Requires A Bias Toward People, Not Profit

SEO BLOG /

The adage says that character is what you do when no one’s watching. But as the internet’s gargantuan reach brings radical transparency to the critical eyes of values-based empowered customers, what you do when everyone is watching is even more important. And during a crisis like COVID-19, vigilance is at its peak. In addition to […]

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In this photo illustration a popular video-sharing website...

A.I. Technology Removes YouTube Videos As COVID-19 Empties Offices

SEO BLOG /

If you mysteriously lost a video you uploaded to YouTube recently, there’s a good chance you don’t have a human being to blame. The COVID-19 virus is putting artificial intelligence more in charge of evaluating content. As Google and YouTube empties its offices in the wake of Coronavirus quarantine procedures, A.I. algorithms take over in

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Mailjet’s COVID-19 Plan of Action – Email Marketing – SMTP services

News /

Here at Mailjet we’re continuously monitoring the situation surrounding the coronavirus (COVID-19) pandemic. Our team is working around the clock to ensure the continued health and safety of our employees, as well as the continuity of our business and the continued support of you, our customers. As we embark on a time of unique uncertainty,

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Three Steps To Improving Customer Experience In The Middle Of The COVID-19 Pandemic

Three Steps To Improving Customer Experience In The Middle Of The COVID-19 Pandemic

SEO BLOG /

Everyone, including your customers, is suddenly focused on the COVID-19 pandemic. Should you recalibrate your customer experience (CX) efforts in response? Yes. Many of the specifics vary by industry, but here are the three essentials (in summary) that every organization should prioritize. Start With Empathy — Understand Your Customers In This Moment You’re not going

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You Can Rely on Bitly: Service Continuity Plan for COVID-19 - Bitly

You Can Rely on Bitly: Service Continuity Plan for COVID-19 – Bitly

SEO BLOG /

In light of global events related to COVID-19, we want to reaffirm our commitment to ensuring Bitly products and services are up and running for our customers. We understand our customers and users rely on Bitly to share critical content and communications with their audience, especially in times like these. To mitigate potential disruptions to

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Brands getting their approach right to COVID-19 social communication

Brands getting their approach right to COVID-19 social communication

SEO BLOG /

Brands getting their approach right to COVID-19 social communication It’s easy for any brand to send out a blanketed email talking about a crisis or trend. As the recipient of hundreds of brand emails and social messages, there’s been a clear distinction of those “getting it right” and those severely lacking in empathy and even

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