CRM

Zoho CRM Blueprint Maps Out Process for Your Sales Team

Zoho’s CRM Blueprint maps out a sales process designed to help businesses streamline and improve sales activities. Blueprint, Zoho’s newest CRM feature, is aimed at efficiently aligning sales processes with CRM. Blueprint is also designed to ensure sales teams follow through with the streamlined process. Efficient and effective Customer Relationship Management (CRM) is important for […]

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Quick Guide to Choosing the Right CRM Software for Your Business

Building and maintaining positive relationships with customers is a key factor in a company’s success, regardless of what industry or niche it’s operating. While this might not be a challenge for a small business or a local company, it will inevitably become a consideration as the business expands and the operations side becomes more complex.

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What is CRM Software? A Comprehensive Guide and Historical Overview of CRM [Infographic]

The platforms and technology you use in your business are primarily used for two reasons. First, you need to keep everyone in your company organized and on the same page. And second, it’s up to you to stay on top of the conversations happening about your industry and brand. One platform that can tie together

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4 CRM Trends to Watch Out for in 2018

There’s no denying that Customer Relationship Management (CRM) software has changed a lot since the 1990s. These days, CRM software is the go-to tool for managing business relationships and closely studying customer data and interactions. CRM systems are continuously evolving, but what can it offer businesses next year? Here are four CRM trends to watch

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Work on Your Business Instead of in It With Automated Marketing and CRM

If you’re a small business owner, you should aim to work on your business instead of in it. What does this mean? Working in your business means you’re up to your elbows in the everyday mundane tasks of keeping your business running. In other words, too much of your time is spent on the details

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Practical advice for planning a CRM marketing stack upgrade

The revolution in customer relationship marketing (CRM) continues with an exponential increase in the points of data available to leverage for marketing. Data is more robust, measurement tools are better, and channel capabilities are improving — not only on their own, but also in their ability to orchestrate marketing across channels. All of this is great

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