We recently chatted with Sarah Moore, Act-On’s senior customer marketing manager, acting on the customer feedback you’re receiving, both good and bad. Most companies claim to be customer-centric. But to be truly customer-centric means soliciting from your customers, listening to that feedback, and then acting on it in some meaningful way. That is incredibly hard […]
Rethink Marketing Podcast: Acting On Customer Feedback Read More »
During the energy crisis of the 1970s, governments scrambled desperately to promote conservation as a method of combating rising demand and uncertain supplies. In Holland, one suburb’s consumption patterns utterly baffled the officials. The houses were all identical, and all built at the same time. Yet some of the households used about one-third less electricity
Relevant, Actionable & Timely PPC Feedback: Better Decisions, Better Results Read More »
A couple weeks ago Danny Sullivan from Google asked SEOs about providing feedback on how Google shows the search results, the snippets, links, structured data, etc. Now he shared a photo of a large meeting with that team reviewing all that feedback. How nice – don’t you think? Danny Sullivan posted on the Search Liaison
Google Meets About SEO Feedback Around The Display Of Snippets & Search Results Read More »
Facebook's testing another way to get user feedback on comment quality as part of its ongoing efforts to boost engagement. Source link
Facebook Tests New 'Comment Quality' Feedback Option as it Looks to Boost Engagement Read More »
Most mobile app enthusiasts are well aware of Apple’s native rating prompt that was introduced with iOS 10.3 and made mandatory with iOS 11. At Apptentive, we believe in making it as easy as possible to leave feedback, so we were excited to see Apple acting in the spirit of fewer interruptions; reducing the time
Great for Ratings, Bad for Customer Feedback Read More »
Feedback is key to maximizing your user experience – here are some tips on how to get responses from your site visitors. Source link
6 Ways to Get More User Feedback (and Why You Want to) Read More »
Amit Shetty, senior product director of video & audio of the IAB Tech Lab, made the announcement The Interactive Advertising Bureau (IAB) Tech Lab released final specs Thursday for its digital Video Ad Serving Template (VAST ). VAST 4.1 incorporates what the organization says was an “unprecedented” amount of feedback collected during the public comment period, which
Below is what happened in search today, as reported on Search Engine Land and from other places across the web. Please visit Search Engine Land for the full article. Source link
SearchCap: Google SEO feedback, fake local reviews & Google walkout Read More »
Twitter is adding more transparency to its rule enforcement efforts, while also removing tweets from user timelines once reported. Source link
Twitter Updates Actions in Response to Rule Violations Based on User Feedback Read More »
geralt / Pixabay In departure from our usual stories about Instagram and social media marketing, I thought I’d write a bit about how we seek and evaluate feedback – a bit of a ‘behind the scenes’ kind of post. How we collect feedback We have a lot of different channels that customers use to give
‘Divinely Discontent’ Customers, and What Feedback Means for Our Team Read More »
