Questions

Vendors fail to shoot fish in barrel by not replying to customer questions

Customer engagement /

Chart of the Day: Work-related customers are rarely having their questions answered 84% of B2B customers don’t expect to hear back from companies when they have a purchase-related question. Not a third. Not half. 84%. This research has been revealed by intelligent appointment scheduling company TimeTrade, who polled B2B buyers about the purchases they make […]

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How to Define Your Brand Identity with 5 Simple Questions

brand design, brand values, branding, business branding. Brand identity, competition, ideal client profile, ideal client questions, Marketing, personal brand identity, SEO /

Why the wrong brand identity can mislead clients about your business and cost you valuable leads. A business with the wrong brand identity is swimming against the current and creates issues for itself that can be avoided with the right branding. But the right part is what is so complicated. A solid brand identity serves

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Talla’s Intelligent Knowledge Base 2.0 Answers Customer Questions with Machine Learning

Technology Trends /

There’s a new AI tool for small business that automates chatbots and blends that innovation together with machine learning to help employees and customers find the updated information they need quickly.  Boston-based Talla recently released it’s Intelligent Knowledge Base 2.0. Small Business Trends spoke with Rob May, Founder and CEO of Talla, about this latest

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What’s Your Answer? 25 Questions from Content Marketing Experts

Company News /

Wouldn’t it be helpful to know the questions your executives or clients will ask before they pose them to you? You would have the time to think about the answer and tailor your response for the circumstances. Then, when asked, you could respond immediately and thoughtfully, impressing the interrogator. Well, the presenters at Content Marketing

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5 Questions to Ask Before Diving Into Franchise Ownership

franchise; franchise investment; franchise financing; franchisee qualifications; franchisor support, Franchising, Starting A Business /

By Eric Bell Investing in a franchise requires extensive due diligence. Not only do investors need to understand the initial costs and what financing options are available, but they also need to carefully research the franchise model, the franchisor’s experience, the franchisor’s approach to running the business, and the culture of the franchise. Just as

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4 Questions You Should Ask Yourself as a Warehouse Manager to Make Your Workplace More Positive & Productive

creating a great workplace, Employee Management, employee productivity, enhance productivity, leadership, warehouse, warehouse management, warehouse space /

One of the most challenging tasks you have as a warehouse manager is to create a workplace environment that is both positive and productive. But while it is certainly tough to execute, the payoff is substantial. Workplaces that support productivity and also demonstrate that they value their employees are far more likely to succeed. So

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