iAmMrRob / Pixabay A huge ticket backlog can be an intimidating prospect for any customer service team. Whether it has built up over time or a sudden event caused your inbox to explode overnight, it’s a major test that all agents will face at one time or another in customer service. But don’t worry, we’re […]
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For many freelancers and owners of small businesses, signing up clients and completing projects is just one part of the work. Trying to get paid can be almost as time-consuming. Sandy Sloane needed 11 months of persistence before one client paid in full for her publicity and event-planning work. The client was having cash flow
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Following one core tip lays the foundation for a full time blogging career. Honoring this advice develops patience, persistence, a willingness to learn, a dedication to practicing and a full commitment to creating helpful content and building meaningful connections. What is this tip? Watch the video as I discuss: Follow Your Passion Most bloggers are
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October 31st, 2017 What are bloggers’ biggest challenges, processes, and goals in 2017? What are the trends that bloggers need to be paying attention to in 2018? Andy Crestodina, my Andy (Andy Tyson), and me, looking crazy as usual Every year for the last four years, the wonderful Andy Crestodina has been on a quest
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News Feed Item Real Time Reviews Partners with SkyBoss to Provide Streamlined Customer Reviews Leader in online reviews and reputation management partners with field service company management software provider to help home service contractors obtain quick online reviews By PR Newswire Article Rating: October 31, 2017 07:21 AM EDT FLAGSTAFF, Ariz., Oct. 31,
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If you run a PPC agency, you’ll know it’s not that unusual for clients to occasionally bring in an outside auditor to review their PPC accounts. Sometimes, your client will let you know in advance; sometimes, you’ll find out when you see a request to access the account. And sometimes, you won’t find out until
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In Part 1 of this blog, I touched on the importance of selecting people for your Board who have worked with first-time CEOs before, as well as asking your Board members for help on both — big things and small. Below are 3 more tips for building a functioning Board of Directors with people who
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Having a business relationship with Facebook is time consuming – there’s an update every few weeks, and it takes all your effort to keep up with the latest features. Giving up on that relationship isn’t an option. With more than 79% of American internet users on Facebook, the platform holds the keys to your potential
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After deciding to take a hiatus from business travel, I’m back at it again. This time I’ve got two major conferences in a span of about three weeks. Each conference requires some travel and is a few days long so it means I won’t be as readily available for my business as I usually am
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Release. It isn’t always pleasant but is necessary if you want to transition from your full time job to being a professional, full time blogger. 10 years ago I began my day with a bagel, Sports Center on ESPN and maybe some CNN before I went to my job. No personal development. No thought about
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