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5 ways to utilize chatbots for a better customer experience

An opted-in, highly engaged audience that enjoys real-time service from preferred brands will set the foundation for the ROI that businesses need to see There’s no denying that chatbots drew in a lot of attention last year. The tremendous hype around their capabilities fueled intrigue about how they were going to change consumer behavior and

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5 Ways to Protect Your Marriage When Starting a Business With Your Spouse

By Rachael Pace Running a business with your spouse can be very exciting. After all, who else would you want to build a company with than the person you vowed to spend forever? Working hand in hand with your spouse can teach you a lot—how to communicate, play to each other’s strengths, and resolve conflict,

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Accenture NA CEO on Creative Ways to Fill Jobs for the Digital Transformation

The CEO of Accenture North America, Julie Sweet, says that they are still seeing a very continued big focus by companies on digital transformation. The problem is that there are not enough workers with the right skills. Sweet believes that the US should not only upskill current workers through training but should also pivot our

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5 Ways to Know If You’re Chatting with a Human or Robot

The use and utility of online chat and chatbots, powered by improving levels of AI, are increasing rapidly. During these transitional times, it’s interesting to know with which we which are we interacting: a real human being or AI/chatbot? We’ve developed five techniques for determining if you’re dealing with a real person or an AI/chatbot.

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5 Ways Artificial Intelligence Will Transform B2B Marketing in 2019

With Artificial Intelligence (AI) already revolutionizing various aspects of our lives, there is no doubt that its progress will not be slowing down in 2019.  From home appliances to children’s toys, AI has successfully made its way in our day to day lives. On the other hand, the advancement of AI in redefining the process

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