Customer Loyalty – Three Ways to Use Customer Data to Deliver the Brand Experience Your Customers Want : MarketingProfs Article
CPG companies today have it tough: Consumers are fickle and unpredictable. They no longer make a purchase decision based on price alone; instead, they look at the holistic experience a brand delivers, starting with marketing and ending with the product itself. As the buying journey becomes much more fluid (and less dependent on one single […]