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20 White Elephant Gift Ideas Your Staff Won’t Want to Pass Up

White elephant, sometimes referred to as Yankee Swap, is a popular game for groups around the holidays. It involves everyone bringing in a wrapped gift of around the same value — usually something fairly funny or entertaining. The gifts are placed in a central location with participants sitting around them. Then you go around the […]

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The 3 Types of Customers That Will Talk About Your Business—and The One That Definitely Won’t

Have you ever wondered what causes some companies to earn free publicity from customers who gush about them? Meanwhile, countless brands toil away in obscurity hoping someone will notice them. The difference? Talk triggers. These are the qualities that spur word-of-mouth marketing. They are the talkable parts of your brand. This differentiator could be as

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If Your Content Doesn’t Have This, the Majority Won’t Trust It [Research]

Is your content trustworthy? Is your content persuasive? If your content doesn’t include data, it is less likely to be trusted, persuasive, or even read. That’s based on the findings from an August survey of 1,054 U.S. adults released this week by Survey Monkey: Three-fourths of adults say content with data is more trustworthy than

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Rookie link-building and content outreach mistakes you won’t make twice

Link-building mistakes come with the territory: The longer you spend pitching webmasters, the more war stories and link failures you’ll have under your belt. I’ve done many, many linking campaigns and have made my share of mistakes.  Based on my experience, I am not sure which campaign was a bigger epic fail: The campaign where

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Hurry, lowest rates for MarTech won’t be around for long!

The MarTech® Conference is coming to Boston October 1-3. If you’re planning to attend, do yourself a favor: Register by Saturday and save a cool $450 on your All Access pass. This incredible discount expires this week, so don’t miss your chance. See what’s in store for you: Psst… Need budget approval? We’ve made it

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10 Educational, Funny & Thought-Provoking Customer Service Training Videos You Won’t Have Seen Before

Have you ever experienced that feeling when you encounter a new piece of information that completely shifts your understanding of the world around you? Whether it’s a great book, an enlightening movie or a blog post with a fresh perspective you’d never considered, those moments are at the core of all great learning experiences. As

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