In other words, identity really shook things up in 2017.
You see, inherent in brand success today is the ability to literally know you — not you as a demographic segment with 10,000 attributes, but you as someone a brand recognizes on a 1:1 basis within its ecosystem. This is how Facebook propelled “people-based” into the marketing mainstream. It’s how “Google” became everyday vernacular for finding answers. It’s how Amazon legitimized “customer obsession” as a business strategy. Moving forward, it’s how brands must evolve to survive.
[Read the full article on MarTech Today.]
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About The Author
Mike Sands is CEO of Signal. Prior to joining the company, he was part of the original Orbitz management team and held the positions of CMO and COO. While at Orbitz, Mike helped take the business from start-up to IPO, then through two acquisitions (Cendant and Blackstone). After Orbitz, Mike joined The Pritzker Group as a partner on their private equity team. Mike also has held management roles at General Motors Corporation and Leo Burnett. His work at General Motors led him to be named a “Marketer of the Next Generation” by Brandweek magazine. Mike holds a Bachelor of Science degree in Communications from Northwestern University and a Masters in Management degree from the J.L. Kellogg School of Management.