Knowledge is a great equalizer. It’s available to more people than ever before, in exchange for effort, and the person with insight has an extraordinary advantage over the one who doesn’t.
So, what don’t you know?
Which tools could help you do your work better…
What strategies have been proven to work in this situation…
What’s been tried that hasn’t worked…
Where is the line between the immutable laws governing this field and the variables that humans always create…
And, most of all, what do the people you serve truly need and want?