Command Center (OTCMKTS:CCNI) and TTEC (NASDAQ:TTEC) are both business services companies, but which is the better investment? We will compare the two companies based on the strength of their institutional ownership, earnings, valuation, dividends, profitability, risk and analyst recommendations.
Institutional and Insider Ownership
25.2% of TTEC shares are owned by institutional investors. 8.8% of Command Center shares are owned by company insiders. Comparatively, 69.6% of TTEC shares are owned by company insiders. Strong institutional ownership is an indication that hedge funds, large money managers and endowments believe a stock is poised for long-term growth.
Analyst Recommendations
This is a summary of current recommendations for Command Center and TTEC, as provided by MarketBeat.
| Sell Ratings | Hold Ratings | Buy Ratings | Strong Buy Ratings | Rating Score | |
| Command Center | 0 | 0 | 0 | 0 | N/A |
| TTEC | 0 | 0 | 0 | 0 | N/A |
Earnings & Valuation
This table compares Command Center and TTEC’s top-line revenue, earnings per share and valuation.
| Gross Revenue | Price/Sales Ratio | Net Income | Earnings Per Share | Price/Earnings Ratio | |
| Command Center | N/A | N/A | N/A | N/A | N/A |
| TTEC | $1.48 billion | 0.89 | $7.25 million | $1.80 | 15.87 |
TTEC has higher revenue and earnings than Command Center.
Dividends
TTEC pays an annual dividend of $0.56 per share and has a dividend yield of 2.0%. Command Center does not pay a dividend. TTEC pays out 31.1% of its earnings in the form of a dividend. TTEC has increased its dividend for 3 consecutive years.
Profitability
This table compares Command Center and TTEC’s net margins, return on equity and return on assets.
| Net Margins | Return on Equity | Return on Assets | |
| Command Center | N/A | N/A | N/A |
| TTEC | -1.71% | 20.76% | 6.86% |
Summary
TTEC beats Command Center on 7 of the 9 factors compared between the two stocks.
About Command Center
Command Center, Inc., a staffing company, operates primarily in the manual on-demand labor segment of the staffing industry. It provides services primarily in the areas of light industrial, auto and transportation, and event services. The company serves small to mid-sized businesses in the retail, construction, warehousing, industrial/manufacturing, transportation, and hospitality industries. As of March 28, 2018, it owned and operated 67 branches in 23 states. The company was formerly known as Command Staffing, LLC and changed its name to Command Center, Inc. in November 2005. Command Center, Inc. was founded in 2002 and is headquartered in Lakewood, Colorado.
About TTEC
TTEC Holdings, Inc. designs, builds, and operates omni-channel customer experiences. It operates through four segments: Customer Management Services (CMS), Customer Growth Services (CGS), Customer Technology Services (CTS), and Customer Strategy Services (CSS). The CMS segment offers customer experience delivery solutions, which integrate technology with customer experience professionals to optimize the customer experience across various channels and stages of the customer lifecycle from an onshore, offshore, or work-from-home environments. The CGS segment provides technology-enabled sales and marketing solutions, including sales advisory, search engine optimization, digital demand generation, and lead qualification, as well as acquisition sales, growth, and retention services. The CTS segment offers system design consulting, customer experience technology product, and implementation and integration consulting services, as well as manages clients’ cloud and on-premise solutions. The CSS segment provides professional services in customer experience strategy and operations, insights, system and operational process optimization, and culture development and knowledge management. TTEC Holdings, Inc. also offers digital trust and safety, and health services. The company serves clients in the automotive, communication, financial services, government, healthcare, logistics, media and entertainment, retail, technology, transportation, and travel industries. It has operations in the United States, Australia, Belgium, Brazil, Bulgaria, Canada, China, Costa Rica, Germany, Hong Kong, India, Ireland, Lebanon, Macedonia, Mexico, New Zealand, the Philippines, Poland, Singapore, South Africa, Thailand, Turkey, the United Arab Emirates, and the United Kingdom. The company was formerly known as TeleTech Holdings, Inc. and changed its name to TTEC Holdings, Inc. in January 2018. TTEC Holdings, Inc. was founded in 1982 and is headquartered in Englewood, Colorado.
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